With the fickleness of consumers one must always be on the lookout for the competition trying to steal away their customers. Of course we all think that we have the best of the best and there is no reason for people to look elsewhere, but alas they always do. Well here are some tips to help keep your customers happy and away from “THEM”.
1. Stay In Touch
Stay in contact with customers on a regular basis. Offer them a free e-zine subscription. Ask customers if they want to be updated by e-mail when you make changes to your Web site. After every sale follow- up with the customer to see if they are satisfied with their purchase.
2. Friendly Web Site
Make it easy for your customers to navigate on your Web site. Have a "FAQ" page on your Web site to explain anything that might confuse your customers. Ask them to fill out an electronic survey to find out how make your Web site more customer friendly.
3. Easy And Free Communication
Make it easy and for your customers to contact you. Offer as many contact methods as possible. Allow customers contact you by e-mail. Hyperlink your e-mail address so customers won't have to type it. Offer toll free numbers for phone and fax contacts. Don't forget your FaceBook, Twitter, and Skype accounts.
4. Teach Your Employees
Make sure employees know and use your customer service policy. Give your employees bonuses or incentives to practice excellent customer service. Tell employees to be flexible with each individual customer, each one has different concerns, needs and wants.
5. Impress Your Customer
Give your customers more than they expect. Send thank you gifts to lifetime customers. E-mail them online greeting cards on holidays or birthdays. Award bonuses or discounts to customers who make a big purchase.
6. Be Nice
Always be polite to your customers. Use the words Please, Thank You, and Your Welcome. Be polite to your customers even if they are being irate with you. Always apologize to your customers should you make a mistake. Admit your mistakes quickly and make it up to them in a big way.
Come back next time for more tips, tricks and techniques to assist you in your marketing and sales efforts. Remember we're all in this together and I'm pulling for you.
Mahalo.
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For environmentally smart resources to help you with your Online Business check out
http://www.renspubhouse.cz.cc/products.html
Fast easy resources to help you with your marketing, save a tree by not wasting paper, be environmentally correct and have some fun and learn something to boot!
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Tuesday, May 24, 2011
Tuesday, May 17, 2011
Mesmerizing Ways To Create Sales and Reinforce Your Profits
The biggest concern that every business person has is how to create sales and reinforce continuing profits for their business. Yes even in difficult economic times people are still spending their money on goods and services, it's just that they are being a bit more judicious in their purchasing decisions. SO the trick is to get them to buy from you. Here are some techniques to try while you are creating/updating/tweaking your business plan:
1. Anticipate any objections your visitors may have about your product offer. You must research your target audience's needs and wants.
2. Remember not to use outrageous or unbelievable claims in your ad copy. People are too savvy online and won't believe you.
3. Pick a good name for your business and product. Your names should be memorable and describe the kind of product your offering.
4. Solve your customer complaints by being quick and friendly. The faster you respond, the more your customers feel you care about them.
5. Never think your customers are satisfied with their purchase. You should be constantly finding new ways to better your product and service.
6. Market yourself, as well as your product. You could write articles, ebooks, do free consulting, do speaking engagements, etc.
7. Find new target audiences for your products or services. For example, if you're selling coffee to stores try to also sell it to coffee shops.
8. Use the phrase "invest in our product" instead of the words buy or purchase. This makes prospects feel they're investing in their future if they buy.
9. Create offline affiliates to market your product. Have people sign up at your web site to sell your products through "house parties".
10. Use logos and slogans for your business. They make it easier for people to remember and identify your business.
Come back next time for more tips, tricks and techniques to assist you in your marketing and
sales efforts. Remember we're all in this together and I'm pulling for you.
Mahalo.
********************************************************************
For environmentally smart resources to help you with your Online Business check out
http://www.renspubhouse.cz.cc/products.html
Fast easy resources to help you with your marketing, save a tree by not wasting paper, be
environmentally correct and have some fun and learn something to boot!
********************************************************************
1. Anticipate any objections your visitors may have about your product offer. You must research your target audience's needs and wants.
2. Remember not to use outrageous or unbelievable claims in your ad copy. People are too savvy online and won't believe you.
3. Pick a good name for your business and product. Your names should be memorable and describe the kind of product your offering.
4. Solve your customer complaints by being quick and friendly. The faster you respond, the more your customers feel you care about them.
5. Never think your customers are satisfied with their purchase. You should be constantly finding new ways to better your product and service.
6. Market yourself, as well as your product. You could write articles, ebooks, do free consulting, do speaking engagements, etc.
7. Find new target audiences for your products or services. For example, if you're selling coffee to stores try to also sell it to coffee shops.
8. Use the phrase "invest in our product" instead of the words buy or purchase. This makes prospects feel they're investing in their future if they buy.
9. Create offline affiliates to market your product. Have people sign up at your web site to sell your products through "house parties".
10. Use logos and slogans for your business. They make it easier for people to remember and identify your business.
Come back next time for more tips, tricks and techniques to assist you in your marketing and
sales efforts. Remember we're all in this together and I'm pulling for you.
Mahalo.
********************************************************************
For environmentally smart resources to help you with your Online Business check out
http://www.renspubhouse.cz.cc/products.html
Fast easy resources to help you with your marketing, save a tree by not wasting paper, be
environmentally correct and have some fun and learn something to boot!
********************************************************************
Tuesday, May 03, 2011
Finding New Products To Sell
So you want to start an online business but are confused as to what you should be selling. The easiest thing to sell would be a product or service of your own. But what if you don't have one what can one do? Well here are a few places one can search to find a product for their dream business.
Joint Venture Deals - Contact other business owners and ask them if you can sell their products or services. The products or services should be related to your target audience. You could set up a deal to just market them and receive a percentage of the profits.
Affiliate Programs - Join another businesses affiliate program. You just sign-up at their web site and they give you a link that tracks all your sales. Every time someone orders or clicks through your link you receive a commission.
Wholesalers - You can buy products at a large discount through a wholesaler. Just order the products from your wholesaler of choice. When you receive the products mark-up the price to the amount you want to sell them for.
Reprint/Duplication Rights - Some businesses offer you the right to buy licenses to reprint or duplicate their products. You pay for the license and then you can reproduce the product and keep all the profits. The license stipulations may vary from business to business.
Drop Shippers - You can sign-up to a drop shipper program from another business or wholesaler. When someone orders the product, you keep a percentage of the sale and send the rest of the order to the drop shipper. The drop shipper will then ship the product to your customer.
These are just five suggestions. Look around, both online and off to find opportunities that excite you. The sky's the limit and it all depends upon your attitude.
Come back next time for more tips, tricks and techniques to assist you in your marketing and sales efforts. Remember we're all in this together and I'm pulling for you.
Mahalo.
********************************************************************
For environmentally smart resources to help you with your Online Business check out
http://www.renspubhouse.cz.cc/products.html
Fast easy resources to help you with your marketing, save a tree by not wasting paper, be environmentally correct and have some fun and learn something to boot!
********************************************************************
Joint Venture Deals - Contact other business owners and ask them if you can sell their products or services. The products or services should be related to your target audience. You could set up a deal to just market them and receive a percentage of the profits.
Affiliate Programs - Join another businesses affiliate program. You just sign-up at their web site and they give you a link that tracks all your sales. Every time someone orders or clicks through your link you receive a commission.
Wholesalers - You can buy products at a large discount through a wholesaler. Just order the products from your wholesaler of choice. When you receive the products mark-up the price to the amount you want to sell them for.
Reprint/Duplication Rights - Some businesses offer you the right to buy licenses to reprint or duplicate their products. You pay for the license and then you can reproduce the product and keep all the profits. The license stipulations may vary from business to business.
Drop Shippers - You can sign-up to a drop shipper program from another business or wholesaler. When someone orders the product, you keep a percentage of the sale and send the rest of the order to the drop shipper. The drop shipper will then ship the product to your customer.
These are just five suggestions. Look around, both online and off to find opportunities that excite you. The sky's the limit and it all depends upon your attitude.
Come back next time for more tips, tricks and techniques to assist you in your marketing and sales efforts. Remember we're all in this together and I'm pulling for you.
Mahalo.
********************************************************************
For environmentally smart resources to help you with your Online Business check out
http://www.renspubhouse.cz.cc/products.html
Fast easy resources to help you with your marketing, save a tree by not wasting paper, be environmentally correct and have some fun and learn something to boot!
********************************************************************
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